At Glovix Media, we strive to provide high-quality services and digital products.
Digital Products
Due to the nature of digital products, all sales are generally final.
Once a digital resource, template, guide, playbook, or downloadable product has been delivered or accessed, refunds cannot be issued.
Refunds may be considered only if:
- The customer was charged multiple times for the same order.
- The product was not delivered due to a technical issue on our side.
- The purchased product is materially different from its description.
Marketing & Consulting Services
- Refund eligibility for services will depend on the scope of work completed.
- If a project has already commenced, any refund amount will be calculated based on work completed and resources allocated.
Subscription Services
- If any recurring subscription services are offered, customers may cancel future renewals at any time.
- Previously paid subscription fees are non-refundable unless required by law.
Chargebacks
- Customers are encouraged to contact us before initiating a chargeback so we can resolve issues promptly.
- Fraudulent chargebacks may result in account restrictions and legal action where applicable.
Contact Us
For refund-related inquiries: